FAQ & Guides

Everything you need to know about medical services in China

Frequently Asked Questions

What is medical companion service?
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Medical companion service is where professional companions accompany patients during their medical visits. We provide full-range care including registration, queuing, medication pickup, examination accompaniment, making your medical journey in China easier and more convenient.
What does companion service include?
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Our companion services include:
  • Full-range companion (half-day/full-day)
  • Appointment booking
  • Doctor consultation & medication pickup
  • Examination accompaniment (CT, MRI, gastroscopy, etc.)
  • Surgery accompaniment
  • Hospital admission/discharge agency
  • Report pickup
  • Prenatal check-up accompaniment
  • Online expert consultation
What materials do I need to bring for medical visits?
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Please bring the following materials for medical visits:
  • Passport (for international patients)
  • Medical insurance card (if applicable)
  • Previous medical records
  • Current medication list
  • Examination appointment slip (if any)
  • Cash or payment tools
Which examinations require advance appointment?
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The following examinations usually require advance appointment:
  • CT (Computed Tomography)
  • MRI (Magnetic Resonance Imaging)
  • Gastroscopy, Colonoscopy
  • Cardiac Ultrasound
  • Holter Monitor
  • PET-CT
It is recommended to book 3-7 days in advance.
Which examinations require fasting?
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The following examinations require fasting:
  • Fasting blood glucose
  • Lipid panel
  • Liver and kidney function
  • Abdominal ultrasound
  • Gastroscopy, Colonoscopy
  • Carbon-13/14 breath test
Usually requires 8-12 hours of fasting.

Medical Guides & Articles

Comprehensive guides to help you navigate healthcare in China

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Medical Records & Imaging

A complete guide for international patients on obtaining medical records, imaging files, and discharge summaries.

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Acupuncture in China

What to know before you book. Learn about different acupuncture types, booking process, and what to expect.

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Choosing a Health Check-up

Comparing public vs. private options. Find the right体检机构 for your needs and budget.

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Traditional Chinese Medicine

What international visitors should know about TCM services, including acupuncture, herbal medicine, and more.

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Health Checkup in China

A complete guide for international visitors. Types of checkups, preparation, and what to expect.

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Medical Insurance & Reimbursement

A practical guide for expats and visitors. Understand China's insurance system and claim processes.

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Emergency in China

120 ambulance, emergency numbers, and what to expect at the ER. Essential information for emergencies.

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Insurance Claims & Fapiao

Fapiao, receipts, and medical documents you need for insurance claims in China.

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Hospital Payment Methods

A 2026 practical guide for international patients. Mobile pay, cards, cash, and insurance options.

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How to See a Doctor in China

A step-by-step guide for foreigners. Registration, consultation, payment, and follow-up process.

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