120 Ambulance, Emergency Numbers, and What to Expect at the ER
China does not use a unified "911/112" number. Emergency dispatch is separated by service type.
In major cities, English support may sometimes be available but is not guaranteed. The most reliable option is to ask a nearby Chinese person (hotel staff, colleague, bystander) to call and accurately describe the address.
Ambulance personnel are typically required to transport patients to the nearest designated emergency hospital to ensure timely treatment. While you can suggest a specific hospital, the crew will make the final decision based on your clinical condition and the hospital's current capacity.
Ambulance service is not free in China. Total fees typically range from ¥300 to ¥1,500 RMB, depending on the city and complexity of the case. This includes dispatch fee, mileage, and medical treatment/supplies.
Most ambulances are equipped with handheld scanners. Pay via Alipay or WeChat Pay.
Always a reliable backup. Keep at least ¥1,000-2,000 RMB cash on hand.
Rarely supported directly on ambulances, though widely accepted at hospital main checkout counters.
Critical cases get priority treatment
Many hospitals describe "green channel" rules for critical emergencies (severe trauma, cardiac arrest, stroke, respiratory failure). In these cases, emergency treatment takes priority, and administrative/payment steps may be handled later.
"Pay First" workflow
For urgent but stable conditions (e.g., high fever, minor fracture):
Create a note on your phone (English, with Chinese if possible):
"Medical emergency.
I'm at [hotel/building], [street], [district], [city].
The patient is [unconscious / not breathing / severe chest pain / heavy bleeding].
My phone number is [xxxx]."
No. China uses separate emergency numbers (120 ambulance, 110 police, 119 fire, 122 traffic).
No. Ambulance transport and related emergency services typically involve fees ranging from ¥300-1,500 RMB.
Sometimes in major cities, but not guaranteed. Ask a nearby Chinese person to call if possible.
Typically the nearest suitable hospital. You can request a specific hospital, but crew may prioritize speed and clinical suitability.
Call 122 for traffic police, and 120 if anyone is injured.
Keep your official Fapiao (发票), detailed cost list, and key medical documents (examination/imaging reports, discharge summary if admitted).