China's healthcare system is organized into a three-tier hierarchy based on facility capabilities. Understanding this system helps you choose the right facility for your needs.
Best for: Foreign patients seeking Chinese hospital expertise with English support
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Research hospitals based on your condition. For specialized care (cardiology, orthopedics, oncology), choose a Level 3 hospital with the relevant department.
Appointments can be made via hospital apps, WeChat mini-programs, phone, or in person. For international departments, many offer online booking in English.
Bring your passport. Go to the registration window (挂号 / guàhào) or use self-service kiosks. You'll receive a medical card and appointment number.
Pay the consultation fee (typically ¥10-100 for general practice, higher for specialists). This is usually done at the registration window or via mobile payment.
Go to the waiting area of your department. Your number will be called (displayed on screens). Chinese hospitals can be busy, so be prepared to wait.
The doctor will examine you, ask about symptoms, and may order tests. In international departments, English interpretation is available.
If prescribed tests or medications, pay at the cashier before receiving them. Get your Fāpiào (official invoice) for insurance purposes.
If follow-up is needed, schedule another appointment before leaving. Ask for copies of all medical records and reports.
Most major hospitals have their own apps (e.g., Peking Union Medical College Hospital, Ruijin Hospital). Download from App Store or Android stores.
Search the hospital's official WeChat account or mini-program. Many offer English interfaces for international patients.
Call the hospital's appointment hotline. For international departments, English-speaking staff are often available.
Visit the hospital's registration window or self-service kiosks. Bring your passport for identification.
For life-threatening conditions:
Call 120 for ambulance
For non-emergency conditions:
Book appointment in advance
Yes, but you may have a long wait. Some hospitals accept walk-ins for general practice, but specialists usually require appointments.
In international departments, you can often get an appointment within 1-3 days. For specific specialists, it may take 1-2 weeks.
Choose an international department or private hospital with English-speaking staff. Alternatively, hire a medical companion service for interpretation.
General practice: ¥10-50. Specialists: ¥50-300+. International departments: ¥300-1,000+.
No. In China, prescription medications require a doctor's prescription. Some over-the-counter medications are available at pharmacies.